I.T.S INSTITUTE OF HEALTH & ALLIED SCIENCES
QUALITY OF CARE & PATIENT SAFETY POLICY
NEURO OPD:
· Plinth should be cleaned with alcohol.
· Pediatric area should be sanitized daily.
· Floor should be cleaned with disinfectant daily.
· Low height plinths are installed in the Neuro O.P.D for the ease of neurological patients.
· Furniture should be checked regularly for any damage or nails etc
· All equipments should be checked regularly for proper functioning and also should be sanitized regularly.
· Anti-slip mats, low height plinths, use of walking aids should be used to prevent falls.
· Every therapist working in Neuro O.P.D should be aware of the risk of fall and should work vigilantly to prevent the same.
ELECTROTHERAPY O.P.D:
· All electrodes should be cleaned daily with alcohol.
· Ultrasonic head should be cleaned with sanitized cotton before and after every use.
· Patient’s skin should be cleaned before and after every per cutaneous treatment.
· Area near paraffin wax tub should be cleaned daily to avoid fall as it is slippery in nature.
· A stepper must be installed with high height plinths to help patient step up and down the plinth.
· For individualised treatment and privacy of the patient cabins with curtains are provided.
· Every patient should be advised to shave, wash, or clean the skin first before coming to treatment sessions for the ease of taping and other similar procedures.
· All the electrical connections of electrotherapy modalities should be checked before use and also should be checked regularly for any wear and tear.
· Timely servicing of modalities should be done.
· Every patient should be advised not to sleep during the treatment sessions to avoid burns and similar damages.
· Every patient should be advised not to touch any modality/wires/electrodes during the treatment sessions.
· To maintain hygiene standards towels/bedsheets/pillow covers should be changed regularly.
· There should be proper disposal of waste from the dustbins regularly.
· Visual checks must be made before using electrotherapy equipment.
· Faults should be reported immediately and the machine or part must be removed from use until repaired or replaced.
GENERALISED CARE:
· Ample light should be provided.
· Light switches should be close to the entrance of the rooms.
· Furniture that obstructs the walkways should be removed.
· Chairs should be of adequate height.
· Hand rails and grab bars should be provided near stairs and in the washrooms.
· Western toilet seats should be provided with grab bars for patients.
· Stoppers should be provided at every door and window.
· Anti-slip mats should be provided at fall prone areas.