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Quality of Care Policy

I.T.S INSTITUTE OF HEALTH & ALLIED SCIENCES

QUALITY OF CARE & PATIENT SAFETY POLICY

NEURO OPD:

· Plinth should be cleaned with alcohol.

· Pediatric area should be sanitized daily.

· Floor should be cleaned with disinfectant daily.

· Low height plinths are installed in the Neuro O.P.D for the ease of neurological patients.

· Furniture should be checked regularly for any damage or nails etc

· All equipments should be checked regularly for proper functioning and also should be sanitized regularly.

· Anti-slip mats, low height plinths, use of walking aids should be used to prevent falls.

· Every therapist working in Neuro O.P.D should be aware of the risk of fall and should work vigilantly to prevent the same.

ELECTROTHERAPY O.P.D:

· All electrodes should be cleaned daily with alcohol.

· Ultrasonic head should be cleaned with sanitized cotton before and after every use.

· Patient’s skin should be cleaned before and after every per cutaneous treatment.

· Area near paraffin wax tub should be cleaned daily to avoid fall as it is slippery in nature.

· A stepper must be installed with high height plinths to help patient step up and down the plinth.

· For individualised treatment and privacy of the patient cabins with curtains are provided.

· Every patient should be advised to shave, wash, or clean the skin first before coming to treatment sessions for the ease of taping and other similar procedures.

· All the electrical connections of electrotherapy modalities should be checked before use and also should be checked regularly for any wear and tear.

· Timely servicing of modalities should be done.

· Every patient should be advised not to sleep during the treatment sessions to avoid burns and similar damages.

· Every patient should be advised not to touch any modality/wires/electrodes during the treatment sessions.

· To maintain hygiene standards towels/bedsheets/pillow covers should be changed regularly.

· There should be proper disposal of waste from the dustbins regularly.

· Visual checks must be made before using electrotherapy equipment.

· Faults should be reported immediately and the machine or part must be removed from use until repaired or replaced.

GENERALISED CARE:

· Ample light should be provided.

· Light switches should be close to the entrance of the rooms.

· Furniture that obstructs the walkways should be removed.

· Chairs should be of adequate height.